Questions Worth Asking
Insurance can feel overwhelming. We get asked a lot of questions—and honestly, we love it. It means people are thinking carefully about their coverage, which is exactly what they should do.
Siriporn Vejchapipat
I've been helping clients in Hat Yai understand their insurance options since 2018. Most questions I hear aren't about policies—they're about peace of mind. That's what we're really here to provide.
What Clients Actually Ask Us
These come up almost daily. Some might seem basic, but there's no such thing as a silly question when it comes to protecting what matters.
How do I know which insurance I actually need?
Start with what keeps you up at night. Medical bills? Property damage? Business interruption? We walk through your situation—income, dependents, assets, risks specific to Songkhla—and build from there. It's more conversation than calculation.
Can I adjust my coverage as things change?
Absolutely. Life doesn't stay static, and neither should your insurance. Got a new vehicle? Started a side business? We review and adjust. Most of our clients check in annually, but you can reach out whenever something shifts.
What happens if I need to file a claim?
We guide you through it. Document everything, contact us immediately, and we'll handle coordination with insurers. Claims can get tedious—forms, follow-ups, clarifications—but we stay involved until it's resolved.
Why work with a consultant instead of going direct?
You could buy directly. But we compare multiple insurers, explain what fine print actually means, and advocate for you if issues arise. Think of us as translators between insurance jargon and real-world needs.
How often should I review my policies?
Once a year minimum. More often if you experience major life events—marriage, property purchase, business expansion. Thai insurance regulations also change periodically, which can affect your coverage or premiums.
What if I'm not sure about something in my current policy?
Bring it in. Even if we didn't arrange it originally, we'll review your existing coverage and explain what you've got. Sometimes policies are fine. Sometimes there are gaps. Better to know either way.
Beyond the Standard Questions
- We handle multilingual clients comfortably—Thai, English, and basic Mandarin
- Our office is located right on Sangsri Road, easy to reach if you prefer face-to-face discussions
- We maintain relationships with seventeen different insurers across Thailand, giving you genuine choice
- Initial consultations don't require appointments, though calling ahead helps us prepare properly
- We keep digital records so you can access policy information quickly when needed
