Cookie Policy
Last Updated: January 2025
This policy explains how mesh-connects.com uses tracking technologies to improve your experience and provide better insurance analysis services. We believe in transparency about data collection—you should know what information we gather and why it matters for your visit.
What Are Cookies and Why We Use Them
Cookies are small text files stored on your device when you visit our website. Think of them as digital notepads that help us remember your preferences and understand how you interact with our insurance planning tools.
We use these technologies at Mesh-Connects to make your insurance comparison experience smoother. When you're evaluating different coverage options, cookies help us remember which policies you've viewed and what criteria matter most to you. This saves you time during return visits and helps us provide more relevant recommendations.
Types of Tracking We Use
Not all cookies serve the same purpose. Here's what different tracking technologies do on our platform and why each one exists:
Essential Operations
These keep the website functional. Without them, you wouldn't be able to navigate between pages or access secure areas of our insurance analysis platform. They're necessary for basic operations.
- Session authentication for logged-in users
- Security tokens that protect your data
- Load balancing for consistent performance
- Form submission verification
Functional Preferences
These remember your choices and personalize your experience. When you select specific insurance categories or adjust comparison filters, functional cookies save those preferences so you don't need to reset them each visit.
- Saved insurance coverage preferences
- Language and region settings for Thailand market
- Display options for policy comparisons
- Recently viewed insurance products
Performance Analytics
We track how visitors use our platform to identify what works and what doesn't. This helps us improve the insurance selection process based on real usage patterns—not guesswork.
- Page visit duration and navigation patterns
- Which insurance comparison tools get used most
- Error tracking to fix technical issues
- Device and browser compatibility data
Communication Tracking
These help us understand which outreach efforts connect with potential clients. If you click through from an email about health insurance options, we track that to measure what information people find valuable.
- Email campaign effectiveness measurement
- Educational content engagement tracking
- Consultation request source identification
- Insurance guide download tracking
How Long We Keep Cookie Data
Different cookies stick around for different lengths of time. Some disappear when you close your browser, while others remain longer to serve specific purposes.
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Basic website navigation and security |
| Preference Storage | 90 days | Remember your insurance search criteria |
| Analytics Data | 24 months | Long-term usage pattern analysis |
| Campaign Tracking | 30 days | Measure educational content effectiveness |
We regularly review stored data and remove information that no longer serves a clear purpose. This keeps our systems lean and respects your privacy by not holding onto data indefinitely.
Managing Your Cookie Preferences
You control what tracking technologies operate when you visit our site. Most browsers let you block or delete cookies, though this might affect how well certain features work.
Browser-Specific Instructions
Each browser handles cookies differently. Here's where to find privacy settings in major browsers:
Keep in mind that blocking all cookies will prevent some website functions from working properly. You might need to re-enter information more frequently, and we won't be able to remember your insurance comparison preferences between visits.
Third-Party Services
We use external analytics services to understand website performance. These providers may set their own cookies when you visit mesh-connects.com. They operate under their own privacy policies, which we encourage you to review.
Our analytics partners help us see aggregate patterns—like which insurance education resources get viewed most often—but they don't have access to personally identifiable information unless you explicitly provide it through contact forms or consultation requests.
Updates to This Policy
We update this policy occasionally as our services evolve or regulations change. When we make significant changes, we'll update the date at the top and may notify regular users through email if the modifications substantially affect data collection practices.
The insurance industry and digital privacy landscape both shift over time. We commit to keeping this policy current and transparent about how we use tracking technologies on our platform.
Questions About Our Cookie Usage?
If you have concerns about how we track website usage or want more details about specific cookies, we're here to explain. Contact our team at help@mesh-connects.com or call us at +6638480745.
Our office at 5 Sangsri Rd, Tambon Hat Yai, Hat Yai District, Songkhla 90110, Thailand welcomes questions about privacy practices and data handling.